I am a IT Support Specialist based in Riverside California. I have a solid background in both traditional desktop support and advanced robotics repair and troubleshooting. With hands-on experience diagnosing and resolving complex hardware and software issues, I thrive in fast-paced environments where technology and people intersect. My technical expertise spans from maintaining robotic systems to supporting end-users with day-to-day IT needs, ensuring minimal downtime and maximum efficiency.
About Me
Education
A.S. Computer Information Systems
Mt. San Jacinto College, Menifee California
Graduated: May 2025
Certifications
CompTIA A+ Certification
Obtained: November 2024
Full Stack Web Development Certification
UCR Extension, Riverside California
Graduated: May 2023
Skills
Technical Skills
Windows, macOS, and Linux support
Desktop/laptop hardware maintenance and upgrades
Network setup and troubleshooting (LAN/WAN, TCP/IP)
Ticketing systems (Jira)
Basic scripting
VPN and remote access configuration
Languages
Python
Bash
C++
JavaScript
SQL
Tools
Git
GitHub
Jira
Slack
Visual Studio
Xcode
Databases
MongoDB
MySQL
SQLite
Firebase
Cloud
AWS
Google Cloud
Azure
Heroku
Netlify
Projects
A+ Quiz
A quiz application for A+ certification preparation.